FAQ - Best Western Plus Hotel Excelsior

Frequently asked questions about Best Western Plus Hotel Excelsior in Erfurt. (FAQ)

When can I check in?
Check in is possible from .

Until when can I check out?
Check out is possible until .

Until when is the reception open?
Reception is open 24 hours a day.

Is there free WLAN?
WLAN is available free of charge throughout the hotel.

Are dogs allowed?
Dogs are welcome. There is a charge of 15,00 € per day.

Are there wheelchair-accessible rooms?
There are 3 wheelchair-accessible rooms. Please contact us about them before you book.

Are there highchairs?
Children's chairs are available, of course.

Is there a hotel bar?
Yes, in our hotel there is the hotel bar "Hotelbar".

Opening hours of the hotel bar:

Open daily from 06:00p.m - 12:00 midnight

Can children stay in the room?
2 children up to 12 years of age can stay with their parents in family rooms.