Best Western Plus Theodor Storm Hotel
Special Hygiene & Safety Measures Regarding COVID-19
Dear hotel guests,
we have compiled the following information to ensure a pleasant, and most importantly, a safe stay at our hotel:
Please keep the minimum distance of 1.5 m throughout the hotel.
We kindly ask you to leave the hotel by 11 AM and arrive after 3 PM, in order to give us the possibility of thoroughly cleaning and disinfecting.
We are obliged to have written confirmation upon arrival that you have no respiratory symptoms or have had no direct contact with a person infected with SARS-CoV 2 in the past 14 days. You must also sign, in the event of proven infection during your stay, to return to your primary place of residence immediately in accordance with the responsible health department and to take over the costs and organization yourself.
With regard to your entry to Schleswig-Holstein, please inform yourself about the current regulations. Persons who come to Schleswig-Holstein from areas with more than 50 new corona infections per week are obliged to quarantine for 14 days.
To access the hotel, please use only the entrance from the parking lot to the hotel. The exits are sinalized.
We have set up a disinfection station at the reception. Please disinfect your hands first and pay attention to the distance markings on the floor.
Due to the size of the elevator, you may only enter it with the people traveling with you.
Please do not form "groups" in corridors or in the stairwell and keep the necessary distance here.
The breakfast is always adapted to the current national regulations due to the corona pandemic.
We have adapted the seats at breakfast to the safety regulations: More space for more safety.
Our breakfast times are as follows: Monday to Friday 7 to 10 AM and Saturday and Sunday 7 to 10:30 AM. Please note, we have fewer seats in the morning.
Since we want to avoid having to throw away a number of ballpoint pens as “disposable goods”, we kindly ask you to bring your own ballpoint pen with youl to sign the registration form upon Arrival.
The rooms are not cleaned daily for reasons of hygiene protection. If you stay longer than one night, your room will be cleaned on Mondays, Wednesdays, Fridays and Saturdays. If you need anything on the days without cleaning, please let us know at the reception.
Please pay for your overnight stay upon arrival. We recommend making payments by debit or credit card.
Please note that it is not permitted to dine with more than 10 people from several households, be it at breakfast or in the evening in the brewery. If you are traveling as a group with people from several households, we have to place you at separate tables for dinner.
We have removed all items, such as hygiene articles or the contents of the minibar, from the rooms. If you need anything, please contact thereception.
Please adhere to the generally binding hygiene rules!
Parents are responsible for their children.
There are a number of internal regulations and measures taking place in order to help protect everybody. We thank you for your understanding if processes should be delayed somewhat.
By the way: you still have the option to order food, drinks and beverages to your room during the brewery opening hours.
Thank you for your support and understanding!
Special Services Regarding COVID-19
We recommend making payments by debit or credit card.
Individual Hotel Information Regarding COVID-19
To enter the hotel, please use our car park entrance. The exits are signalized.
Service Restrictions Regarding COVID-19
We have removed a majority of items such as hygiene articles or minibar items from the rooms. Should you require anything, please do not hesitate to contact the reception.